Refund Policy

Last updated: September 24, 2026

MioRia (mioria.ai) is operated by I365 STUDIO LLC ("we", "us"). This policy covers everything you buy from MioRia: Plus passes and add-on packs.

In short: if you haven't redeemed your activation code yet, you can get a full refund within 3 days of purchase.

1. Refunds within 3 days

Every purchase comes with an activation code. If the code hasn't been redeemed, you can ask for a full refund within 3 days (72 hours) of purchase.

Once a code has been redeemed, the purchase counts as used and can't be refunded, except where the law requires it or as described in section 4.

2. How to ask for a refund

Email [email protected] with:

the email address you used at checkout, and
your Stripe receipt or your activation code.

We'll cancel the activation code and issue the refund. We aim to reply within 2 business days.

3. How you get your money back

Refunds go back to the payment method you used — Alipay, WeChat Pay or card — for the full amount you paid. Depending on the provider, it usually arrives within a few business days.

4. If something goes wrong on our side

If a problem on our side keeps you from using what you paid for, contact us. We'll extend your plan or refund the affected time.

5. No automatic renewal

Every purchase is a one-time payment. Nothing renews automatically, so there is nothing to cancel. When a Plus pass ends, you go back to the Free plan.

6. Before opening a dispute

Please contact us before disputing a charge with your bank or payment provider. We can usually sort it out faster by email.

7. Contact

[email protected]
I365 STUDIO LLC, 1800 S 22nd Ave, Ste 120 #503, Bozeman, MT 59718, USA